If you’re looking for a foolproof method to produce program results, look no further than the Kirkpatrick® Return On Expectations (ROE) approach. When executed correctly, it is a fail-safe method.
ROE is a measure of what a successful training initiative delivers to essential business stakeholders, demonstrating the degree to which their expectations have been met. Nearly all goal-setting philosophies start with a clear vision of the desired end result. With ROE, the end is actually the beginning.
In the field of training and development, many workplace learning professionals with the best of intentions jump into designing, developing, and delivering training programs without a clear vision of what they expect to achieve from the program. To ensure that you are generating ROE, consider what you want to accomplish before starting the program.
Additionally, there is often a lack of clarity about what constitutes a “result” of a training program. To achieve maximum organizational impact, the outcome should be at the strategic level for the entire company. Examples include increased sales or profitability for a for-profit company, and accomplishment of the organization’s mission for a government or not-for-profit organization. Organizational missions can range from saving lives and protecting citizens to keeping the water supply clean.
To demonstrate this approach further read this article by Jim Kirkpatrick and Wendy Kayser Kirkpatrick.
